Return & Refund Policy

 

Returns need to be received within 7 days after arrival.

Customers must send back the order and we will then issue refund.

Salt cured Virginia Country Ham is just that, salty! Unfortunately we cannot issue refunds for taste preferences. We appreciate your understanding

We will not issue a refund if the wrong address was provided.

Old Virginia Ham Shop
217 East Little Creek Road
Norfolk, VA 23505

Phone: (757) 583-0014
Email: oldvahamshop@gmail.com

Shipping Policy

 

Orders are typically processed and shipped the same day if placed before 1 pm. Anything after that will go out the next day.

Express is usually overnight if sent in by 3pm.

This year the priority shipping times are 2-3 days unless it’s local, then local priority is usually overnight.

This year nothing is guaranteed because of COVID and the expected delivery load all across the country.

We are not responsible for orders placed late, not making it in time, wrong address entered, rural areas that won’t deliver by the USPS (customers must let us know and we can send UPS if absolutely necessary)

We are also not responsible for gated communities delivery rules.

We make sure the product leaves on time to the address provided.

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