General Information

  • We ship to all 48 continental United States using UPS (Ground, 2nd Day Air, and Next Day Air Delivery Services)
  • Deliveries are made to street addresses only. Please include a complete street address and daytime telephone number for each destination.
  • Items ordered together on one order may be delivered separately.
  • Orders received after 10:30 a.m. (Eastern Time Zone) will be processed the next business day.

A Special Note on Shipping Perishables

  • All perishable selections, which are marked accordingly on the product page of our website, requires 2nd Day Air Delivery when destined to states west of MI, IN, KY, TN and AL. Perishable products destined for other states may safely be sent via UPS Ground Service.
  • During seasons of extremely hot weather and where distance is a consideration, some products may require 2nd Day Air delivery to ensure maximum quality.
  • Perishable items must be delivered to street addresses and refrigerated upon receipt (unless the item can be safely stored unrefrigerated). It is the customer’s responsibility to provide proper shipping addresses and to ensure there will be someone available to accept delivery.

Holiday and Event Ordering & Shipping
Our delicious hams and distinctive Southern foods are the perfect way to celebrate special events, like graduations, and to honor a special person on their special day (like dad on Fathers Day), or just to have a summer gathering of friends and family.

To make sure your order arrives in time for the special day, please make sure you order early enough and consider the following information:

  • Your order is verified, and then queued for packing and shipping. Some orders may require extra time, in order to be cooked to order. Please keep the various processing requirements in mind when choosing your preferred arrival date and shipping method as part of your shopping session.
  • Please allow 4-7 working days (M-F) for delivery of non-perishable items shipped via Ground Service.
  • Perishable items are shipped on Monday through Wednesday only! This ensures timely delivery by Friday, so order do not sit in transit warehouses over the weekend.
  • To ensure quality, perishable goods shipped to all states west of AL, TN, KY, IN and MI must be sent 2nd day air. Perishable goods shipped to other states may safely ship via Ground Service.
  • Your order may require 2nd Day Air delivery in order to meet the arrival date you specified as part of your shopping session. We will contact you promptly if there is any problem meeting the dates you specify with the shipping methods you specify. We will let you know the alternatives and the costs.

General Packaging Information

  • Gift selections and non-perishable items will be neatly packed in attractive white shipping containers or custom gift boxes imprinted with the appropriate logo.
  • All orders are carefully packed for the safest delivery; however, if you should experience any damage due to shipping, please contact your local US Postmaster for inspection or call our customer service department for further instructions.
  • To ensure quality, 2nd Day Air Delivery is REQUIRED for shipments of all perishable products to states west of AL, TN, KY, IN and MI. Perishable products destined to other states may safely ship via regular Ground Service.