Return & Refund Policy
- Returns need to be received within 7 days after arrival.
- Customers must send the order back to us first, we will then issue a refund.
- Unfortunately we cannot issue refunds for taste preferences. We appreciate your understanding.
- We will not issue a refund if the wrong address was provided.
Old Virginia Ham Shop
760 W 22 St.
Norfolk, VA 23517
Phone: (757) 583-0014
2021 Shipping Policy
- ***Holiday 2021 orders after December 7th are not guaranteed with priority shipping before Christmas because of ongoing COVID related staffing issues and expected shipping demands across the country. Guaranteed Christmas delivery is available to all customers via Express Shipping only. We appreciate your support and understanding during this time. We will process and ship orders as as quickly as we possibly can. Thank you!
- We are not responsible for orders placed late, wrong address provided, rural areas that won’t deliver by the USPS (customers must let us know and we can send UPS if necessary)
- We are not responsible for gated community delivery rules.
- We ensure the product leaves on time to the address provided.